FAQ

Frequently Asked Questions

Residential Cleaning

We know that finding reliable and qualified cleaning professionals is not an easy task. The most common problem isn’t finding a service, but finding one that shows up and continues to provide high quality work.
We guarantee quality, reliable service with trained professionals to make your home shine.

Some customers wish for services we cannot provide due to safety concerns or prevent damage.

Note that we do not include:

. Laundry services

. Cooking services

. Cleaning expensive chandeliers, rugs or curtains. We recommend specialized companies to prevent damages.

. Cleaning ceilings, high windows or similar out-of-reach surfaces to ensure the safety of our team. Such services should be performed by a specialized company.

. Cleaning closets or other storage spaces with clothing and personal objects.

Commercial Cleaning

We know you may have questions about deciding who to trust to keep your work environment impeccable.
These are frequently asked questions about commercial cleaning:

Professional cleaning goes beyond aesthetics. A clean work environment promotes employees’ health, improves productivity, and creates a positive impression for customers. Invest in your company’s well-being and reputation.

Consider the company experience, service flexibility, and the specific needs of
your company. Vix Pro Cleaning understands every company is different and provides
customized solutions to meet every requirement.

Frequency depends on the type of business, volume of traffic, and activities
performed in the premises. We recommend a customized assessment to determine the
most appropriate frequency to meet your needs.

Vix Pro Cleaning prioritizes the safety of your assets. Our team is trained to
operate carefully and responsibly. In addition, we have security procedures to ensure the
integrity of your assets during cleaning services.

In Vix Pro Cleaning, we understand the importance of agility. Once a technical
visit is scheduled, you can receive a customized estimation within 24 hours. For greater
convenience we provide the option to complete our online form for a complete quote.

Schedule a technical visit is simple. Please call us or complete our online form.
We are ready to understand your needs and offer you a tailor-made solution.Clarify these questions is essential to ensure that commercial cleaning meets your company’s specific needs. Vix Pro Cleaning is here to provide a clean, healthy, and inspiring work environment. Contact us to learn more about how we can help you.

The more information we know
about your company’s specific needs,
the better service we can provide.
Vix Pro Cleaning is here to provide a
clean, healthy, and inspiring work
environment. Contact us to learn
more about how we can help you.

Airbnb/Vacation and Rentals

Managing an Airbnb/Vacation property requires attention to detail, and cleaning plays a crucial role in your guest satisfaction. Here are the most frequently asked questions about cleaning Airbnb and short-term rentals:

Cleaning is fundamental to provide your guests with a positive
experience. Clean and organized environments not only increase guest
satisfaction, but also contribute to positive assessments and higher occupation
rates.

Cleaning frequency may vary, but cleaning off between stays is
recommended. This will guarantee that guests will always find an impeccable and
welcoming environment. Additionally, a regular deep cleaning is essential to
maintain high quality.

In addition to obvious areas such as bathrooms and kitchens, we pay
special attention to details such as light switches, door knobs, and other
frequently touched surfaces. These special points contribute to a complete
cleaning and a safer experience for guests.

Vix Pro Cleaning implements rigorous security practices during cleaning.
Our team is trained to respect the guests’ privacy and ensure the safety of their
personal belongings.

Regular cleaning maintains the property under basic conditions between
stays, while deep cleaning includes more detailed action such as cleaning carpets,
curtains, and other difficult areas. Both are essential to maintain space quality.

At Vix Pro Cleaning we understand
the importance of efficient cleaning
of Airbnb/Vacation and rentals.

We are here to answer any questions
you may have and ensure that your
property is always ready to receive
your guests.